Privacy Policy

Last updated: 10 July 2026

1. Introduction

High Tide Studios ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website at https://hightidestudios.ie.

Data Controller

The data controller responsible for your personal data is High Tide Studios, reachable at the contact details in Section 11 below.

2. Information We Collect

Information You Provide

When you use our contact or booking forms, we collect:

  • Name
  • Email address
  • Phone number (optional)
  • Company/Organisation name (optional)
  • Message content
  • Preferred booking dates

Information Collected Automatically

Our hosting infrastructure may record standard server-access logs (IP address, browser type and requested URL) for security and uptime monitoring purposes. We do not use analytics platforms or behavioural profiling tools on this website. If you allow marketing cookies, the Meta Pixel (see Cookies below) records your visit for advertising measurement; otherwise no data is collected automatically for marketing purposes.

3. Cookies

Cookies and similar technologies are small files or browser storage entries stored on your device. We use them only where they are needed or where you choose to load an optional third-party service.

  • Essential storage: Remember your cookie preference so we do not ask on every visit
  • Optional embedded media: YouTube or Google Maps may set cookies or use similar technologies when you choose to play a video or load the map
  • Marketing (Meta Pixel): Only if you choose "Accept all", we load the Meta Pixel from Meta Platforms Ireland Ltd. It records your visit to our pages so we can measure and improve our Facebook and Instagram advertising

We do not run analytics or advertising cookies unless you allow them. You can also control cookies through your browser settings.

Cookie Preferences

When you first visit our site, you'll see a cookie banner asking whether you want to allow optional embedded media and marketing cookies. Your choice is stored locally and remembered for future visits. You can change your preference at any time from the Cookie settings link in the footer.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and booking requests
  • Provide and maintain our services
  • Send booking confirmations and relevant communications
  • Improve our website and services
  • Comply with legal obligations

5. Third-Party Services

We use the following third-party services:

  • EmailJS: To process contact and booking form submissions. View their privacy policy.
  • YouTube: For embedded video content. View their privacy policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Object: Object to processing of your data
  • Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the supervisory authority:

  • Data Protection Commission (Ireland)
  • 21 Fitzwilliam Square South, Dublin 2, D02 RD28
  • Web: www.dataprotection.ie
  • Phone: +353 (0)1 765 0100

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

  • Email: hightidestudios@icloud.com
  • Phone: 087 165 7108
  • Address: Unit 11, Watson Johnson, Church Road, Greystones